Legal

COOKIE POLICY

Last updated May 28, 2024

This Cookie Policy explains how Cua AI, Inc. ("Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at https://cua.ai ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Cua AI, Inc.) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Banner that appears when you first visit our website. The banner allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

You can also manage your analytics preferences using the toggle below.

{/analytics-toggle/}

The specific types of first- and third-party cookies served through our Website

Essential cookies

These cookies are strictly necessary for the operation of our Website. They enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the Website functions.

Name: consentPreferences
Purpose: Stores your cookie consent preferences to remember your choices
Provider: .cua.ai
Service: Cua (First-party)
Type: local_storage
Expires in: 12 months
Name: analyticsConsent (legacy)
Purpose: Legacy storage for analytics consent (being migrated to consentPreferences)
Provider: .cua.ai
Service: Cua (First-party)
Type: local_storage
Expires in: Persistent
Name: user_country_code
Purpose: Caches your country code to determine if consent is required under local privacy laws
Provider: .cua.ai
Service: Cua (First-party)
Type: local_storage
Expires in: Persistent

Performance and functionality cookies

These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.

Currently, we do not use any non-essential performance or functionality cookies.

Analytics and customization cookies

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you. These cookies require your explicit consent.

When analytics is enabled and you use the docs assistant, we may record the full prompts and responses, tool calls and results, search results, and raw errors. PostHog links these trace events to its normal browser identity and session and, for signed-in users, to the account identity supplied through our existing PostHog identification. We use this information to improve our documentation and assistant and for product research. We retain docs-assistant trace events for 90 days through our retention process.

Name: ph_*
Purpose: Used to identify unique users and store user preferences for analytics and personalization purposes
Provider: .cua.ai
Service: PostHog View Service Privacy Policy
Type: http_cookie
Expires in: 1 year
Consent Required: Yes
Name: posthog_sessionid
Purpose: Tracks user session information and enables session recording functionality
Provider: .cua.ai
Service: PostHog View Service Privacy Policy
Type: http_cookie
Expires in: Session
Consent Required: Yes
Name: ph_*_posthog
Purpose: Stores feature flag information to provide consistent user experiences
Provider: .cua.ai
Service: PostHog View Service Privacy Policy
Type: local_storage
Expires in: Persistent
Consent Required: Yes

Advertising cookies

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. These cookies require your explicit consent and are categorized separately from analytics cookies.

Name: _fbp
Purpose: Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers
Provider: .cua.ai
Service: Meta Pixel View Service Privacy Policy
Type: http_cookie
Expires in: 3 months
Consent Required: Yes
Name: fr
Purpose: Contains browser and user unique ID combinations used for targeted advertising
Provider: .facebook.com
Service: Meta Pixel View Service Privacy Policy
Type: http_cookie
Expires in: 3 months
Consent Required: Yes

How can I control cookies on my browser?

As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. Here are links to cookie management information for common browsers:

In addition, most advertising networks offer you a way to opt out of targeted advertising. You can visit the following websites to learn more:

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Do you serve targeted advertising?

We use Meta Pixel (Facebook Pixel) to measure the effectiveness of our advertising campaigns and to understand how visitors interact with our website. This enables us to deliver more relevant ads to users who have shown interest in our services. All advertising-related cookies require your consent before being deployed, and EU users can expressly opt-in via our Cookie Consent Banner.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at privacy@trycua.com or by post to:

Cua AI, Inc.
1111B S Governors Ave STE 28625
Dover, DE 19904
United States